How long does it take to ship your items? TOP
If the item is currently in stock it will ship within 2 business days. Our orders take time to create and they will usually ship within 10-14 business days. Business days DO NOT include weekends, holidays, and any other day that we list on our calender or homepage. PLEASE view our homepage for current turn around times. If the order contains both in stock items and custom items, we will ship the entire order together within 10-14 business days. Creating these products can be timely, and I am the only person to take orders, answer emails, update the web site, and create the orders by hand. If the order is small and does not contain tutus, tutu dresses, or hair bow holders, it will most likely ship before the allotted time.
What do you charge for shipping? TOP
Currently we charge a flat rate of $5.50 for shipping plus a $2.00 handling charge for orders up to $100.00 within the United States. Orders of $100.00 or above receive free shipping! If you would like for our items to be shipped to a different country, please contact us at firstname.lastname@example.org before you order so we can determine shipping costs.
Do you ship internationally? TOP
In the past we have only shipped within the US, but we have recently decided to ship to other countries as well. If you live outside of the US and wish to purchase a Three Little Princesses item, please contact us at email@example.com before you order so we can determine the shipping cost.
How do you process payments? TOP
All payments are processed through Paypal on our website. You may use your credit or debit card with this system without having a Paypal account.
Do you take custom orders? TOP
Absolutely! We love to create custom pieces. If you would email us with specifics we would be happy to work something out with you. You could also email us pictures of clothing that you would like a bow to match or a room that you would like a hairbow holder to match.
Do you accept wholesale orders? TOP
Yes, we do accept wholesale orders. To place an order you must be a business that applies through our wholesale link. We have recently dropped the minimum order requirement due to current economic conditions. Your discount will be sent to you shortly after you are approved as a wholesaler. Large orders might be subject to a slightly longer turnaround time. Please click on the wholesale link and apply if you are interested.
Do you accept orders from cheer and dance teams? TOP
Absolutely! Please email us with some specifics on what you are looking for and we can work something out. We will also include one extra bow free of charge on orders of 8 bows or more. ( When the bows are all the same.)
What material do you use when constructing bows? TOP
We use only the highest quality grosgrain ribbon and hardware with our bows. The ends of our bows are heat sealed to prevent fraying, and at times we use a liquid sealer in hard to reach places. We spend a lot of time on each bow, to ensure that you are receiving a quality product.
Are your tutus sewn or tied? TOP
We have tried both methods, and are now completely sewing all of our tutus and tutu dresses! So many tutu retailers "tie" the tulle onto the elastic. We have discovered this method to not look as professional as sewn tutus. If a tutu retailer doesn't specify how they construct their tutus, you can bet they are tied! We strive to always bring our amazing customers high quality products at affordable prices.
What type of bow hardware do you use? TOP
We use partially lined alligator clips and french barrettes in my hairbows. The alligator clips are used primarily for smaller bows. All other bows contain a french barrette. Toddler hair usually tolerates alligator clips better than french barrettes, but I have been able to keep the smaller french barrettes in my toddler's ponytails without a problem.
Tip for Fine Hair: Before sliding the clippie into place, gather the area of hair where the clippie is to go and secure it with a small clear rubber band made specifically for hair. These can be purchased at Wal Mart and Target in the little girl or hair sections. I have also noticed that partially lined alligator clips stay in better than fully lined clips. If you would like your alligator clips to be fully lined, let me know.
Why should I order from Three Little Princesses? TOP
As the owner of Three Little Princesses, I strive to create quality products for your children to enjoy. I only use quality ribbon and hardware and I seal all ribbon ends. I take time on each product to ensure it's quality. I also try to make sure that my prices are reasonable and are more affordable than other bow retailers. I pay close attention to detail and I would not sell anything that I would not purchase for my own daughters.
Do you accept returns? TOP
Due to the fact that everything on our site is custom made to order, we do not accept returns unless a mistake was made on our part.